Customers & inbox
Every customer remembered. Every lead followed up.
Leads, deals, tickets, feedback and referrals in one place. Website enquiries land here with a reply ready, and nobody slips through the cracks.
No more cold leads
Profynix follows up leads that went quiet, on a schedule you choose.
Support on time
Get an alert before a ticket misses its deadline.
Win back regulars
Customers who stopped buying get a friendly nudge, drafted for you.
How it works
Three steps. You approve the last one.
- 1An enquiry arrives from your website.
- 2Profynix logs the lead and drafts the reply.
- 3You tap send, and it follows up until there's an answer.
Profynix does
- Follows up leads that went quiet
- Raises an alert when a ticket is close to its deadline
- Runs win-back for customers who stopped buying
- Sends birthday wishes and payment thank-yous
You decide
- Messages to many people
- Deleting or merging records
- Auto-replies on or off
Just ask
“Which leads went cold this month?”“Win back last year's regulars”“Show open tickets”
Customers & inbox: questions, answered.
Where do enquiries come from?
Your Profynix website's forms send every enquiry straight into Customers.
Can it message many customers at once?
Yes, and messages to many people always wait for your approval.
Can I import my contacts?
Yes. Bring customers in from Excel and pick up where you left off.
Works hand in hand with
Hand over the busywork. Keep the final word.
Profynix is in early access. Create your account, describe your business and start free.